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About
Blog
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Legal

Lean Team Solutions-Lean Six Sigma Services

Let's Get In Touch Contact

Every great transformation begins with understanding. By sharing your challenges and goals, you are taking the first step toward operational excellence.

To understand your needs, let us develop a unique agenda for initial introduction and discussion.

If Lean Six Sigma is something you heard about and wish to explore, please go First Contact section below to complete self-assessment audit questionnaire.

Defination of Customers. Customers may be internal or external to your organisation. Customers may be paying for your products and services. Customers may also be users of public services, e.g. NHS hospital treatment, primary care GP appointments or community health care and support services.

Advanced or knowledgeable viewers may wish to skip above step and progress to Advanced Contact section to select services for your needs.

First Contact

Advanced Contact

First Contact

Self-assessment Audit Questionnaire

This may be a very exhaustive questionnaire for some viewers! This was designed to help us voice out and understand what obstacles fill your mind - explore your needs, issues and themes that leave uncertainty and worries you. If a statement does not apply or you are uncertain, leave a blank box and move down to next statement.

Name*

Your email address*

Click in respective box if the adjoining statement applies to you or your organisation.

We keep doing the same thing over and over but get different results every time!

Things always seem to get stuck somewhere and nothing moves fast enough.

We are constantly fixing mistakes and redoing work.

We have no idea if we are actually getting better or worse.

Meetings turn into "I think" suggestions, brain-storming ideas and battles instead of looking at what is really happening.

We keep having the same problems, but never figure out WHY.

Customers keep complaining about the same issues.

We are all running around busy but half of what we do does not really matter.

We need a better way to solve problems instead of just firefighting.

Everyone is trying to improve things in their own way - it is chaos.

I want to make a real difference, not just talk about problems.

It feels like we are guessing when we should be knowing.

I am tired of working hard but not seeing real improvement.

It frustrates me when we ignore the obvious patterns.

I know things could be so much better if we just had the right approach.

I want to speak up with confidence, backed by facts, not just opinions.

While we appreciate the recognition for our service response excellence, we have noticed significant wait times that may not meet our customers’ expectations.

We are proud of our patient-first needs strategy, but current appointment availability does not align with the immediate access our patients need.

Our people truly are valuable assets. However we have seen workload increases that may not be sustainable without additional support or process improvements.

Our Board reports strong satisfaction metrics every 3 months. However frontline teams are experiencing a high volume of concerns that suggest an opportunity for deeper investigation.

We invest considerably in communicating our values. Now we have an opportunity to match that investment in operations and process improvements.

We gather feedback regularly from our customers. There is an opportunity to close the feedback loop more visibly by showing how customers input translates into action.

We are meeting our internal targets. This suggests we might benefit with benchmarking against external standards to ensure we are truly improving and excelling.

Our reporting dashboards have shown positive trends, though frontline Operations indicators suggest there may be underlying challenges worth exploring.

We conduct thorough consultation exercises with customer experience. We could enhance trust by demonstrating how stakeholder input shapes final decisions.

We effectively showcase success stories. There is potential to also transparently address systemic patterns that need attention and updating.

Our commitment to excellence is genuine. We have an opportunity to ensure every customer touchpoint consistently reflects this standard.

We have implemented organizational changes. Now we can focus on measuring tangible outcomes to demonstrate meaningful transformation.

We are investing in quality culture of care and development. This gives us a foundation to address capacity challenges affecting patient experience.

We are committed to diversity and inclusion. We can strengthen this by ensuring our complaint resolution processes are equally robust.

We measure patient engagement regularly. This provides valuable data we can now connect more directly to the operational factors that affects staff and team morale.

We express appreciation for our staff regularly. We can reinforce this by aligning our recognition systems with the support structures people need.

We conduct thorough internal reviews. There is an opportunity to enhance credibility through independent validation of our findings.

We face budget constraints across different areas. This creates an opportunity to consolidate and demonstrate how strategic investments in operational capability can improve overall performance.

We document lessons learned comprehensively. Now we can focus on embedding these insights into standard practices for lasting impact.

We value both perception and performance. There is an opportunity to ensure our external communications are fully supported with measurable operational and tangible improvements.

Your organisation or employer name, website, accredited standards (e.g. QMS BS ISO 9000, 13485, ASQ9100, etc.) and nature of business. 255 max characters.

Any other significant characteristics or influential forces. 255 max characters.

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Advanced Contact

Ready to Take the Next Step?

If you are ready engage our services, we'd love to hear from you! Please provide your details in Advanced Contact section, select the services by clicking the boxes and finally click Submit button at the end. Your information will help us to understand your requirement and respond with relevant information or services that fits with your business needs.

Quick Reminders:

1. Fill out all required fields in the form below

2. Double-check your contact information for accuracy

3. Include any specific questions or areas of interest

4. Don't forget to click the Submit button before leaving our website!

We look forward to connecting and helping you achieve your goals.

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Name*

Your email address*

What are the Services of interest/required from us? Please indicate with mouse left click in relevant tick box and additional details in Supplementary Text Box below.

Cat A1: Freelance Training Services

Cat A2: Freelance Consultancy Services

Cat B1: Lean Methodology Course subject to public request

Cat B2: Complimentary free Lean Six Sigma White Belt at start of Yellow Belt Course

Cat B3: Open Enrolment Lean Six Sigma Yellow Belt Course

Cat B4: Open Enrolment Lean Six Sigma Green Belt Course

Cat B5: Open Enrolment Lean Six Sigma Yellow-Green Belt Combo Course

Cat B6: Reserved

Cat B7: Corporate Lean Six Sigma Courses with customisation

Cat C1: Voluntary Research & Development Lean Six Sigma Services

Refer to Services/Open Enrolment Training Courses, for course codes and dates, corporate or additional requirement) in Supplementary Text Box below.

Supplementary Text Box: Your organisation name, website and business/industry will be relevant. Please describe your business, training needs and time-scale of solution(s) to completion.

If you are Interested to receive our summary updates every 3-6 months by email, please indicate with left mouse click below. It is free, not obligatory and you can opt out at any time. Have a nice day!

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Location

Registered Office: Lean Team Solutions Ltd., c/o Goringe Accountants, Waterside, 1650 Arlington Business Park, Theale, Reading RG7 4SA

Hours

Mon - Fri 9:00-17:00
Sat - Sun Closed

Contacts

Email : admin@leanteamsolutions.com

C.S.S.C. Accredited Training Certification Services Provider